Customer Reviews
Our customers are our best advocates, and our most honest critics. That is why we invite every delegate to provide feedback after a course. We read all the reviews and use the net promotor score (NPS) approach for measuring customer experience to identify the most important positives and negatives.
We then act on those comments to achieve continuous improvement in our training and retain our place as the UK's leading independent business training provider.
Here you can read feedback from delegates who have attended courses across the spectrum of our course programme, including training around ISO standards-based management systems, business improvement, procurement, contract management and environmental sustainability.
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ResetNow feel more able to assess our systems and documentation
| My understanding of ISO requirements was greatly improved and I now feel better able to assess our systems and documentation. |
Brown & May Marine Ltd
Far better and more interactive than expected
| The tutor was super lovely and made the long hours of information fun and interactive. I was expecting more of a lecture experience but actually it was far better than expected, because of this I have retained most of my knowledge. |
Contitech United Kingdom Ltd
Interactive session with very insightful tutor
| Our tutor Steve’s training and knowledge transfer was fantastic and very insightful. He made sure it was not an ordinary classroom training and was an interesting interactive session rather. |
Pace-Xl Ltd
Great course
| Tutor was very engaging, the speed of the delivery was very good and also allowed conversations and previous experiences to be shared. Great course. |
Purolite Ltd
Experienced trainer, relatable course content and good use of case studies
| Course content and how it was structured can be directly related to the various roles within our company. Good use of case studies, group tasks. Trainer is clearly experienced on the topic. |
Mitsubishi Electric Europe B.V.
Tutors were able to easily explain how to apply the course content to my role
| The knowledge of both of the tutors was brilliant. They were easily able to explain to me how I could apply this learning to my current role. |
Mitsubishi Electric Europe B.V.